Payment Schedule and Cancellation Penalties

A non-refundable 25% deposit is due immediately to secure the booking.
Non-refundable final payment is due 90 days prior to departure.

Invoices will be issued for both payments.
All payments are non-refundable, but parties can be substituted.

Payments are to be made by secure bank transfer, credit card or cheque.  Details available on request.

There will be no refund for any unused portion of the cruise.

We strongly recommend the purchase of medical cancellation insurance. Purchase of medical cancellation insurance within 14 days of submitting deposit provides protection for pre-existing medical conditions.

Please ask for an insurance application if required.

Waterways are subject to closure because of lock repairs, drought, flooding, or generally unsafe conditions.

Therefore, all announced routes are subject to change at any time.
These kinds of changes happen rarely, but passengers must be prepared for this eventuality.
In the event of closure of canals or rivers, an alternate route of equal interest will be chosen.
Change in route will not be accepted as the basis for cancellation of the cruise by a passenger.

All belongings are carried at your own risk. We strongly advise you to travel with as few valuables as possible.
This includes jewellery and large amounts of cash.
Before leaving home, also confirm that your Homeowner’s Insurance covers all losses in case of theft.

These Terms and Conditions are standard in the European Canal barge industry and will be adhered to.
Acceptance of the booking and submission of the deposit implies acceptance of these specific Terms and Conditions.