1 Payment schedules and cancellation penalties

A non-refundable 25% deposit is due immediately to secure the booking if booked more than 90 days before the cruise date.

Non-refundable final payment is due 90 days prior to departure.  

For bookings made within 90 days of departure, full payment is required to secure the booking.

All payments are non-refundable.  However, the charter group may substitute for cancelled passengers.

2 Payment

This vessel accepts cheques and wires.

3 Refunds

All payments are non-refundable.  There will be no refunds for any unused portion of the cruise.

4 Medical cancellation insurance

We strongly recommend the purchase of medical cancellation insurance.  Purchase of medical cancellation insurance within seven days of submitting deposit provides protection for pre-existing medical conditions.  Call your travel agent for an insurance application.

5 Changes by operator

Waterways are subject to closure because of lock repairs, drought, flooding or generally unsafe conditions. Therefore, all announced routes are subject to change at any time.  These kinds of changes happen rarely, but passengers must be prepared for this eventuality. In the event of closure of canals or rivers, an alternative route of equal interest will be chosen.  Change in route will not be accepted as the basis for cancellation of a cruise.

6 Theft

All belongings are carried at your own risk. We strongly advise you to travel with as few valuables as possible. Before leaving home, also confirm that your Homeowner's Insurance covers all losses in case of theft.

7 Applicability

The above Terms and Conditions are standard in the European canal barge industry and will be adhered to. Acceptance of the booking and submission of deposit and/or final payment implies acceptance of these specific Terms and Conditions.

Gratuities 
Gratuities for crew members are entirely discretionary;  5% - 10% of the cruise fare is suggested in the event of total satisfaction with the service on board. 

For more info please contact us now:
Telephone +33 614 250 200
E-mail: emmas.cruises@gmail.com