The chartering contract is between Luciole passengers and the bookings company, Inland Voyages (Bookings) Limited, on behalf of the vessel’s operators Inland Voyages Limited.

 

Reservations

Cabin reservations are confirmed upon the receipt of a deposit of 25% of the total fare. Final payment is requested 90 days prior to the cruise departure date.

 

Insurance to cover your trip

It is strongly advised that travel insurance is taken out when you make the deposit booking payment. Please note our cruise cancellation and refund policy below.

 

Cruise cancellations and refunds

Individual bookings:

Deposit payments confirming the booking are non-refundable.

Final and full payments made before the cruise departure are non-refundable and non-exchangeable.

 

Charter groups:

Deposit payments for the group booking are non-refundable with the exception of cancellation more than 180 days prior to departure, when deposit payments may be transferred to individual bookings.

Final and full payments are non-refundable and non-exchangeable.

 

Inland Voyages Limited reserves the right to cancel a cruise, if - through circumstances beyond the company’s control - it is impossible to provide the holiday. In such cases payments received will be returned in full, but passengers shall have no claim against the operators or any travel agents involved.

 

During the cruise

Inland Voyages Limited is unable to accept responsibility for delays caused by waterway repairs, flood, drought or untoward events including mechanical failure, and must reserve the right to vary a cruise. In such an event every reasonable endeavour shall be made to re-route the barge. If a holiday is curtailed, payments received - of amounts proportional to the unexpired portion of a holiday - will be refunded, but no further claim can be made.

 

All agreements entered into between the passenger and Inland Voyages (Bookings) Limited, on behalf of the barge operator Inland Voyages Limited, proprietor of the Luciole, shall be governed by English law.